Both black-and-white prints and color prints are made by an external lab in The Netherlands. As soon as we receive these prints we perform a quality check before shipment. We just want to make sure you receive the best possible quality.
Creating high quality prints takes time.
From the moment we receive the complete order (the moment your payment is received) to the moment we receive the prints from the lab there will be a period varying from 5 to 12 days.
Shipment itself can take a few days to a few weeks, depending on your region, customs etc.
We aim to deliver the order within two weeks, but we can’t promise.
We hope to be able to ship our products to (almost) all countries in the world. However, at this moment we can only sell to customers (shipping addresses) within the European Union.
For cost-calculation we use two shipping regions:
- The Netherlands
- European Union
You can calculate the shipping costs in your cart.
If you’re not satisfied with the product we sent to you, can return it within two weeks after you received it. You have to make sure the product is packaged in a good manner and you pay for the shipping costs. As soon as we received the return, we will give you a refund. The best way to start a return shipment is by using this form.